18 Tower Lane • New Haven, Connecticut

Dawn Owens
Director of Support Services
203-772-1816, ext. 140
X
Dawn Owens
Director of Support Services
203-772-1816, ext. 140

Dawn Owens’s primary role at The Towers is to coordinate the staff and programs that provide supportive services to our residents which will ultimately enhance their lives at The Towers. She has been at The Towers since February 2020. Dawn loves knowing she can have a positive impact on the aging journey of older adults. “The team at The Towers work so well together; they truly care about each resident,” says Dawn. She feels that working in that kind of environment is fulfilling and provides a sense of comradery not found in many organizations. Dawn has a BS in Psychology and Human Services from Marymount University. She is also a graduate of the Florence Melton School of Adult Jewish Learning. Dawn has a beautiful son, Asher. Dawn moved to Connecticut in February, having grown up in The Bronx, and is really happy to be back on the East Coast after living in Kansas City, Florida and New Mexico over the past 30 years. She loves to read, hike, walk, find new restaurants and spend time with friends and family.

Michelle O’Brien, BSW
Transition Support Specialist
203-772-1816, ext. 270
X
Michelle O’Brien, BSW
Transition Support Specialist
203-772-1816, ext. 270

Michelle O’Brien assists new residents during their first few months at The Towers to acclimate to their new home and community. She started working at The Towers in July of 2006. She loves getting to know the residents and their families through their stories. Michelle graduated from Southern Connecticut State University in 2001 with a Bachelor’s degree in Social Work. She is the Board President of a Not for Profit Theater in Wallingford. She lives in North Haven with her husband, Dan, a High School English Teacher, and their teenage daughter, Morgan.

Tania Butler
Resident Services Team Leader
203-772-1816, ext. 170
X
Tania Butler
Resident Services Team Leader
203-772-1816, ext. 170

Tania Butler has been an LPN for 22 years. The majority of her career she has worked with the senior population. She was also a group home nurse in the New Haven area for adults with developmental disabilities. She has been working at The Towers since 2007 and employed by The Towers as a Resident Services Team Leader since March of 2017. It has become a second home to her over the years. “Residents have watched me go through my pregnancy with my daughter, Stella, and have had the chance to watch her grow over the last ten years. The same with my boys,” Tania says. She says that working and advocating for the senior population has been rewarding in so many ways.

Tania is married to her husband, Rob. They have a beautiful family; two sons, Robert and Anthony, and a daughter, Stella. They have a Newfoundland, Sadie, and a cat, Abbie. Tania loves watching her kids play sports, maybe more than they love playing them. Her ultimate stress relief and favorite pastime is crafting and refinishing furniture. Her family has just purchased a home from 1910 that has become her biggest craft project to date. Her second favorite thing to do is vacation in North Carolina on the beach.

Dean Tinari
Healthy Living Coordinator
203-772-1816, ext. 150
X
Dean Tinari
Healthy Living Coordinator
203-772-1816, ext. 150

Dean Tinari has been working as the Healthy Living Program Coordinator at The Towers since November of 2018. He is responsible for the creation and management of many of the programs offered at The Towers. He also works in conjunction with the therapy team to coordinate referrals. Dean wears many hats at The Towers as the residents can attest. He has two decades of experience creating safe and effective exercise programs for people of all ages and fitness levels. He holds a Bachelor’s Degree in Exercise Science and the Certified Strength & Conditioning Specialist Certification distinction through the National Strength & Conditioning Association. He enjoys having a positive impact on the lives of seniors in all areas of wellness. Dean lives in Branford with this wife.

Meet Our Support Services Team

The Support Services team works together to bring out the best in our residents and in each other.

We bring a wealth of knowledge and experience to our work with older adults. We enjoy enhancing the life journeys of our residents. Many on the team, which includes our Resident Services Coordinators, have been with The Towers for over 10 years. This kind of longevity provides us keen insight into who our residents are holistically: physically, socially and spiritually.

Our model of care is based on proactive partnership, designed to meet the particular needs of each unique individual. Our staff, along with our preferred partners, provide healthy, safe and stimulating programs, volunteer activities and social services. We engage family members as much as possible, which allows for open communication and a more profound impact on our residents’ lives.

By working together, the Support Services team helps our residents remain independent, while supporting them in a caring and professional environment.

Learn about our Proactive Partner Model